Northeast Birth Doula
SMS & MMS Communication Privacy Policy
Effective Date: 03/01/2026
Northeast Birth Doula (“the Practice”) may communicate with clients and prospective clients through SMS (text messaging) and MMS (multimedia messaging) for purposes related to birth doula services. This policy explains how mobile contact information is collected, used, protected, and how individuals may manage their messaging preferences.
Consent to Receive Text Messages
By providing a mobile phone number through the website, intake forms, service agreements, phone calls, or other direct communication, individuals consent to receive conversational and service-related text messages from Northeast Birth Doula. These messages may include responses to inquiries, appointment scheduling, service coordination, reminders, availability updates, and general customer care communications.
Consent to receive text messages is not a condition of purchasing any services.
Message Frequency
Message frequency may vary depending on the client’s stage of service, communication needs, and support timeline.
Opt-Out Instructions
Individuals may opt out of receiving SMS or MMS messages at any time by replying “STOP.” After opting out, messaging will cease unless the individual initiates further communication.
Help and Support
For assistance related to messaging services, individuals may reply “HELP” or contact Northeast Birth Doula directly using the contact details provided on the website.
Message and Data Rates
Standard message and data rates may apply according to the individual’s wireless carrier plan. Northeast Birth Doula is not responsible for any carrier-related charges.
Privacy and Use of Mobile Information
Mobile phone numbers and messaging consent records are used solely for service communication and client support purposes.
SMS consent and mobile information are not shared with third parties or affiliates for marketing or promotional use. Personal information is handled in accordance with the Practice’s general Privacy Policy.
Confidentiality and Record Keeping
Text message communications may be documented and securely stored for service coordination, quality assurance, operational records, and safety purposes.
Communication Limitations
SMS and MMS messaging are not fully secure communication channels. Individuals are advised not to transmit highly sensitive medical or confidential information via text messaging.
Changes to This Policy
This policy may be updated periodically to reflect changes in communication practices, legal requirements, or technology standards. Continued engagement in messaging services indicates acceptance of any updated terms.
TERMS AND CONDITIONS
SMS Consent Communication
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications
If you have consented to receive text messages from Northeast Birth Doula, you may receive SMS communications related to the following:
Customers and Guests: Updates regarding relevant information.Follow-up messages
Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from (Brand Name) at any time."
Message Frequency: Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].
Example: "Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."
Potential Fees for SMS Messaging: Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method: You may opt in to receive SMS messages from Northeast Birth Doula in the following ways; by submitting an online form.
Opt-Out Method: You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://www.northeastbirthdoula.com/
Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures: Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" to 332 3222731 or visit our https://www.northeastbirthdoula.com/sms-privacy-policy pages.
Contact Information
Northeast Birth Doula
Email: info@northeastbirthdoula.com
Phone: +1 (332) 322-2731
New York, NY